Privacy policy
1. Information We Collect
To provide a smooth and efficient hotel reservation and management experience, we may collect the following types of information:
Personal Identification Information
Name, email address, phone number, and other contact details provided during account creation or booking.
Reservation & Booking Data
Room selections, check-in and check-out dates, special requests, payment status, and booking history.
Location Information
Precise or approximate geographic location (via GPS or IP address) to help identify nearby hotels, display accurate availability, pricing, and ensure correct property selection.
Usage Data
Information about how you interact with the system, such as pages viewed, features used, and time spent within the platform, to help improve performance and usability.
Device & Technical Information
IP address, browser type, device type, operating system, and system logs for security and optimization purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
To Provide Our Services
Processing reservations, managing availability, confirming bookings, and displaying accurate hotel and room details.
Location-Based Services
Using location data to show nearby properties, ensure correct booking locations, and enhance search accuracy.
Communication
Sending booking confirmations, reminders, updates, and important notifications via email, SMS, or in-app notifications.
System Improvement
Analyzing usage data to enhance functionality, improve user experience, fix technical issues, and develop new features.
Customer Support
Responding to inquiries, resolving issues, and providing assistance related to bookings or system usage.
3. Data Storage and Security
We take reasonable and appropriate measures to protect your personal data. SaasBeds uses industry-standard security practices to safeguard information against unauthorized access, loss, or misuse.
Your data is stored securely and is accessible only to authorized personnel or hotel administrators strictly for the purpose of delivering our services.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share limited data with trusted third-party service providers (such as payment processors, cloud hosting providers, or notification services) who assist us in operating SaasBeds. These providers are contractually obligated to protect your data and use it only for the intended purpose.
5. Your Rights and Choices
You have the right to:
- Access & Update: Review or update your personal information through your account settings.
- Data Deletion: Request the removal of your personal data from our systems, subject to legal or contractual obligations.
- Opt-Out: Choose not to receive non-essential communications or marketing messages, where applicable.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of SaasBeds after changes are published constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
By Email: [email protected]